Internet access in public places, or dealing in other Internet-related activities, consumers are
being lured to the vast commercial potential of the Web by business promoters.
However, the Federal Trade Commission (FTC) says that many of these business opportunities
are scams that promise more than they can possibly deliver.
The scam artists lure would-be entrepreneurs with false promises of big earnings for little effort.
They pitch their fraudulent offerings on the Web; in e-mail solicitations; through infomercials,
classified ads and newspaper and magazine "advertorials"; and in flyers, telemarketing pitches,
seminars, and direct-mail solicitations.
Here are a few examples of Internet-related business opportunities that didn't live up to their
promises:
Example 1: Providing TV access to the Internet
The Pitch: The promoter promises that you can earn thousands of dollars a month by recruiting
people to sell devices that provide television access to the Internet.
The Problem: The program claims to pay participants based on how many people they recruit
into the program, not on their product sales. That makes the program a pyramid scheme - not
a legitimate multi-level marketing plan. Pyramid schemes are illegal. Mathematically, nearly
everyone who participates in them loses their money. When there are no new recruits, the
pyramid collapses.
Example 2: Selling walk-up Internet access
The Pitch: The promoter claims you can earn big money by selling machines or kiosks that
provide walk-up Internet access - for a fee - in places like airports, hotels and shopping malls.
The machines cost thousands of dollars, but the promoter says the cost can be recovered
because the machines generate "amazing" earnings. And, the company promises to help find
profitable locations for the machines.
The Problem: Rather than the high-traffic locations that the promoter promises, the buyer's
machines get placed where demand for Internet access is low. As a result, a would-be
entrepreneur can't possibly make the promised earnings.
Example 3: Giving seminars on making money on the Internet
The Pitch: The promoter advertises that you can earn more than $150,000 as an "Internet
consultant" who sponsors free seminars to teach other consumers how to make money on the
Internet.
The Problem: The seminars really feature high-pressure sales pitches for the promoter's
Internet yellow pages or Internet advertising. And, even though the promoter promises to
provide Internet and sales training to buyers - for a fee of several thousand dollars - the
buyers never get the promised training. In the end, they never earn the promised amounts.
The FTC offers this advice to consumers considering an Internet-related business opportunity:
Consider the promotion carefully. If it claims buyers can earn a certain income, then it also
must give the number and percentage of previous purchasers who achieved the earnings. If an
earnings claim is there - but the additional information isn't - the business opportunity seller is
probably violating the law.
Get earnings claims in writing. If the business opportunity costs $500 or more, then the
promoter must back up the earnings claim in a written document. It should include the earnings
claim, as well as the number and percentage of recent clients who have earned at least as
much as the promoter suggested. If it's a work-at-home or other business opportunity that
involves an investment of under $500, ask the promoter to put the earnings information in
writing.
Study the business opportunity's franchise disclosure document. Under the FTC Franchise Rule,
many business opportunity promoters are required to provide this document to potential
purchasers. It includes information about the company, including whether it has faced any
lawsuits from purchasers or lawsuits alleging fraud. Look for a statement about previous
purchasers. If the document says there have been no previous purchases but the seller offers
you a list of references, be careful: the references probably are phonies.
Interview each previous purchaser in person, preferably where their business operates. The FTC
requires most business opportunity promoters to give potential purchasers the names,
addresses and phone numbers of at least 10 previous purchasers who live the closest to the
potential purchaser. Interviewing them helps reduce the risk of being misled by phony
references.
Contact the attorney general's office, state or county consumer protection agency and Better
Business Bureau both where the business opportunity promoter is based and where you live to
find out whether there is any record of unresolved complaints. While a complaint record may
indicate questionable business practices, a lack of complaints doesn't necessarily mean that the
promoter and the business opportunity don't have problems. Unscrupulous dealers often
change names and locations to hide a history of complaints.
If the business opportunity involves selling products from well-known companies, call the legal
department of the company whose merchandise would be promoted. Find out whether the
business opportunity and its promoter are affiliated with the company. Ask whether the
company has ever threatened trademark action against the business opportunity promoter.
Consult an attorney, accountant or other business advisor before you put any money down or
sign any papers. Entering into a business opportunity can be costly, so it's best to have an
expert check out the contract first. If the promoter requires a deposit, ask your attorney to
establish an escrow account where the deposit can be maintained by a third party until you
make the deal.
Take your time. Promoters of fraudulent business opportunities are likely to use high-pressure
sales tactics to get you to buy in. If the business opportunity is legitimate, it'll still be around
when you're ready to decide.
